September 28, 2008

Some expectations are like untethered helium balloons; they’re never grounded.  Unlike those that are born out of our actual experiences, these reflect desire and imagined possibilities.  Unlike the Psychological Recession which leads people to ignore the positive and fixate on the negative, these expectations are more often optimistic and reflect people’s hopes.

September 19, 2008

Heartfelt thanks to Kirsten Hansen, who is, like me, a member of the Employee Engagement website.  On September 5, 2008 Kirsten wrote to say we need to talk about people’s expectations because Unrealistic expectations of others can lead to much dissatisfaction both in person and professional situations.