November 11, 2009

Continuing my interview with the famous literary critic, Robert Morris, here are my responses to his questions regarding (1) How to make employees feel appreciated, and (2) What to do if working for a toxic leader.

Morris: In all of the major research studies of which I am aware, employees rank feeling appreciated among what is most important to them at work. How can organizations do more, specifically, to make their people feel more appreciated than many of them now do?